Question 1

What is Doggy Day Care?

Accepted Answer

Just like Day Care for kids - but for dogs! You drop them off and pick them up, we do the rest!

So we look after them for you for a full or half day with a balanced schedule that is tailored to your dogs' needs that is created to provide socialisation, stimulation and rest. Keeping their minds and bodies healthy and active. Perfect for those of us who work 9-5s.

Doggy Boarding is when your pooch has a sleepover essentially and stays for longer periods such as a week, when you go on holidays. The K9 Clubhouse is Day Care services only at the moment.

Question 2

What makes K9 Clubhouse different?

Accepted Answer

We're a welfare-led dog daycare, informed by research.Our dog experts have worked closely with Queen's University Belfast to formulate a system that tailors dog groups for play and socialisation based on each dog’s individual temperament, personality and play style. This helps reduce stress and supports wellbeing.Dogs have different ways of playing, socialising and enjoying their day. By taking their individual personalities and play styles into account, we can help create positive social experiences. We use these insights to help shape how we carefully manage our playgroups every day.

Question 3

How do I enrol at the K9 Clubhouse?

Accepted Answer

To enrol at K9 Clubhouse firstly we need to get a few details about you and your pup via the enquiry form.

You will then be contacted by a member of the team to organise a Meet and Greet with your pup at the K9 Clubhouse.

This will be a 30-minute introduction and chat where we can assess your dogs needs and identify any additional needs your dog may have (e.g. administering medication) At the end of the Meet and Greet we will email you a K9 Clubhouse booking form where you can give us all the details we need about you and your dog.

We will then book you in for one half day (£18) and one full day induction (£25 normal price) where we will monitor your dog and their interactions with the other doggies to make sure that K9 Clubhouse is a good fit for your pup.

After your dogs' induction you can then book via the Kennel Booker app.

Once your dog is a member of the K9 Clubhouse crew you can book drop-ins  and future booking via the website or the Kennel Booker app.

Question 4

How much is it?

Accepted Answer

£25 per dog for a full day and £18 per half day. We also have block booking packages available here

Question 5

When can I drop off and pick up?

Accepted Answer

Our clubhouse is open Monday to Friday 7.30am - 6.00pm.
Feel free to drop your dog off any time between 7.30am and 9.30am and collect them from 4.30pm onwards.
We are of course totally flexible if you let us know what times suit you, these times are just what we recommend to ensure your doggy maximises a balanced schedule.

Question 6

Are there set days my dog must attend?

Accepted Answer

No, but we would recommend having a minimum of 2 regular days when your dog visits in order for them to have a schedule that they are familiar with.

Question 7

Does my dog have to be neutered or vaccinated to attend the Clubhouse?

Accepted Answer

Males over 9 months must be neutered (or chemically neutered).
Dogs must be fully vaccinated at least 14 days before attending K9 Clubhouse and we need to have a record of this included in their booking form. They must be vaccinated against:
Canine Hepatitis
Canine Parovirus
Canine Distemper Leptosporosis
(all above are normal vaccinations)
Kennel Cough (separate vaccination)

Question 8

Will my dog be supervised at all times?

Accepted Answer

Yes, your dog will be supervised by our trained clubhouse staff during playtime and rest. Supervision ensures that dogs are safe and properly socialised.

Question 9

How many dogs do you allow per staff member?

Accepted Answer

We have a max ratio of 10 dogs per trained staff member to ensure the highest level of care for your pet each and every time they attend the Clubhouse.

Question 10

How will I know how my dog is getting on?

Accepted Answer

Stay tuned to our Instagram and Facebook page for regular pupdates throughout the day.

New member? Then we will keep you updated on the first day with a report card to let you know how they got on.

Question 11

How will my dog be fed?

Accepted Answer

We expect your doggy to be fed before they come to us.

If your dog stays at the daycare during feeding times, you can provide your dog’s food, and the staff will feed them according to your schedule (e.g. pups or our elderly clubhouse members)

We will give treats throughout the day both as part of our enrichment activities and to reward.

Allergies? Then just let us know on your Meet and Greet form and our staff will cater for any dietary needs.

Question 12

What’s your cancellation policy?

Accepted Answer

We require 12 hours notice to rearrange your day or cancel free of charge. Less than 12 hours notice and you will be charged.

Have a
Question?

Section Title

What is Doggy Day Care?

What makes K9 Clubhouse different?

How do I enrol at the K9 Clubhouse?

How much is it?

When can I drop off and pick up?

Are there set days my dog must attend?

Does my dog have to be neutered or vaccinated to attend the Clubhouse?

Will my dog be supervised at all times?

How many dogs do you allow per staff member?

How will I know how my dog is getting on?

How will my dog be fed?

What’s your cancellation policy?

Have a Question?

Section Title

What is Doggy Day Care?

What makes K9 Clubhouse different?

How do I enrol at the K9 Clubhouse?

How much is it?

When can I drop off and pick up?

Are there set days my dog must attend?

Does my dog have to be neutered or vaccinated to attend the Clubhouse?

Will my dog be supervised at all times?

How many dogs do you allow per staff member?

How will I know how my dog is getting on?

How will my dog be fed?

What’s your cancellation policy?

Have a
Question?